Watch the “banned” Oscar the Puppy video
Friday, Oct 25, 2013
* Not long ago, I purchased a new dog bed for Oscar the Puppy. He loved it. He loved it so much, in fact, that I did something I almost never do: I rated it on the company’s website. I gave it five out of five stars, said I’d recommend it to others, and basically just gushed all over the product.
I even posted a video of Oscar enjoying his new bed…
* Not long after, however, I received a form e-mail saying that my rating and video had been rejected…
Not one of those applied. I was more than a little steamed and even thought about posting something here about it. I mean, what the heck? Was there an Oscar hater out there or something? An outrage, I say! Outrage!
But I wanted to know why my submission was rejected, so I sent an e-mail to customer service and they promised to get to the bottom of it.
Not long afterward, I received this from the company…
* It turns out, however, that Orvis may have been right all along. As Oscar’s mommy noticed last night, I put the bed together wrong. It was inside out!
Now I see why the video wasn’t initially approved. A sharp-eyed employee apparently noticed that I’d goofed up and didn’t want anyone else to make the same mistake I had.
Sorry about that, Orvis.
* Anyway, I fixed the bed, gave Oscar an extra treat and a good scratch behind his ears…
And now Oscar’s mommy thinks the bed looked better when it was inside out. I kinda agree.