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Question of the day

Posted in:

* Sun-Times

The annual consumer complaints report released Monday by Attorney General Lisa Madigan confirmed a trend among some Illinois consumers who still do not know how to protect themselves from consumer debt and identity-theft crimes.

With 2,783 complaints out of the nearly 24,000 received in 2016, consumer debt complaints including mortgages, collection agencies and banks took the first spot of the list; that group of complaints has remained on top since 2008.

Identity theft occupied the second place for the ninth consecutive year, with 2,391 complaints.

Education-related complaints occupy spot number six — one higher than last year — with 1,691 complaints.

* The full top ten list with the number of complaints…

1. Consumer Debt (mortgages, collection agencies, banks) - 2,783
2. Identity Theft (government document fraud, credit cards, utilities, data breaches) - 2,391
3. Promotions/Schemes (phone scams, investment schemes, lottery scams, phishing) - 2,387
4. Construction/Home Improvement (remodeling, roofs and gutters, heating and cooling, plumbing) - 2,094
5. Telecommunications (telemarketing, cable and satellite TV, phone service and repairs, cell phones) - 1,851
6. Education (for-profit schools, student loan debt, loan counseling) - 1,691
7. Used Auto Sales/Motor Vehicles (as-is used cars, financing, warranties) - 1,648
8. Internet/Mail Order Products (Internet and catalog purchases, TV and radio advertising) - 955
9. Motor Vehicle/Non-Warranty Repair (collision, engines, oil changes and tune-ups) - 677
10. New Auto Sales/Motor Vehicles (financing, defects, advertising) - 668

* The Question: What’s your biggest complaint these days?

Snark is, of course, heavily encouraged.

posted by Rich Miller
Tuesday, Mar 7, 17 @ 1:36 pm

Comments

  1. TV prices, they say they keep dropping prices but in reality they’re just upping the fees and dropping prices for your packages so you’re not saving any money. Comcast is a prime example of which who have just recently raised “Regional Sports Fee”, “Broadcasting Fee” and furthermore charge customers 10$ for HD channels.

    Comment by Stir Tuesday, Mar 7, 17 @ 1:41 pm

  2. State Employee health insurance…

    I keep paying my premiums, but the doctor/dentist is getting paid. /s (sort of)

    Comment by MSIX Tuesday, Mar 7, 17 @ 1:46 pm

  3. Citizen debt. My state government keeps setting me up to pay higher and higher taxes in the future instead of paying as we go along.

    Comment by Earnest Tuesday, Mar 7, 17 @ 1:47 pm

  4. My biggest complaint? I’m not tall enough for my weight.

    Comment by 47th Ward Tuesday, Mar 7, 17 @ 1:49 pm

  5. Freestyle Coke machines. I want a Coke that tastes like Coke. Sure, my kids love a grape-vanilla-mango-Sprite, but I don’t. I just want a Coke. Not a Coke with a hint of cherry or orange. Just a plain fountain Coke, please and thank you.

    Comment by Blago's Hare Tuesday, Mar 7, 17 @ 1:49 pm

  6. Defective governors.

    Comment by Today Tuesday, Mar 7, 17 @ 1:50 pm

  7. Oy…”isn’t getting paid.”

    Comment by MSIX Tuesday, Mar 7, 17 @ 1:52 pm

  8. No interest loans, if so I want to borrow one million to invest

    Comment by Red Rider Tuesday, Mar 7, 17 @ 1:54 pm

  9. ATM’s that insist I select English before a transaction.

    Comment by Texas Red Tuesday, Mar 7, 17 @ 1:54 pm

  10. Snake oil salesmen who claim that wrecking the social service infrastructure and bleeding higher ed is not the actual objectives of their actions.

    Comment by wordslinger Tuesday, Mar 7, 17 @ 1:55 pm

  11. - 47th Ward -

    Best “Cheers” Open…

    How ya doin’ Norm,

    My ideal weight if I was 11 feet tall.

    Great line.

    To the Post,

    ===What’s your biggest complaint these days?===

    First and foremost, not enough cow bell. We need more cow bell.

    Horrible sequels to Classic movies; Caddyshack is the tarnished gold standard.

    All those things, they really get my chili running hot, but the topper?

    The demise of the Friday news dump.

    Where are the days of the Friday news dump, the trash being left out on Friday at 4, the bad news, the news that just won’t carry until Monday.

    With Twitter and Thr Facebook, Instagram and the Snapping Chatter, it’s 24/7/365.

    We need that day, that time, that dumping ground to say, “Yeah, we’re saying this, so good luck running with it”

    I want my Friday news dump back, like days of old just months ago…

    Comment by Oswego Willy Tuesday, Mar 7, 17 @ 2:01 pm

  12. “Structural reforms”

    Comment by Henry Francis Tuesday, Mar 7, 17 @ 2:08 pm

  13. Telemarketing/phone scams seems like a totally out of control wasteland that no state or federal authority is equipped to deal with, especially since a lot of the culprits are overseas.

    Biggest complaint personally? The mediocrity of Illinois basketball.

    Comment by Ron Burgundy Tuesday, Mar 7, 17 @ 2:11 pm

  14. I would like a slow news day or two. Haven’t relaxed in months.

    Comment by Keyser Soze Tuesday, Mar 7, 17 @ 2:13 pm

  15. I used to enjoy a little T&A now I can no longer stand the letters

    Comment by DuPage Saint Tuesday, Mar 7, 17 @ 2:17 pm

  16. Crazy people. Once upon a time they were easy to mock. Now they run the world. Results in way too much news anxiety.

    Comment by Chicago Cynic Tuesday, Mar 7, 17 @ 2:21 pm

  17. They removed Squeezy the Pension Python from the state like Trotsky from an old photograph.

    The weather is supposed to become cold this weekend, AG Madigan needs to stand up to Speaker Madigan on this issue, since he controls the weather.

    Structural reform being advocated without any analysis being done by civil engineers at IDOT. Can our roads and bridges be reformed, or cut, in the same way they attempted to reform pensions?

    Comment by AC Tuesday, Mar 7, 17 @ 2:24 pm

  18. Email harassment by JT at work!

    Comment by Honeybear Tuesday, Mar 7, 17 @ 2:24 pm

  19. Comcast customer service, the worst.

    Comment by frisbee Tuesday, Mar 7, 17 @ 2:26 pm

  20. @OW, sorry to disagree but best opening of Cherrs was, “Norm, what’s shakin?” Norms response, ” all four cheeks and a couple of chins.”

    Comment by Because I Said So.... Tuesday, Mar 7, 17 @ 2:26 pm

  21. Life is hard, then you die.

    But on the bright side, I like baloney, and Rainer is full of it.

    Comment by PublicServant Tuesday, Mar 7, 17 @ 2:28 pm

  22. Campaign fraud. Buying a bill of goods which never lived up to its sales pitch.

    Comment by Vote Quimby! Tuesday, Mar 7, 17 @ 2:29 pm

  23. Theft of the letter g from the end of Governor Rauner’s words, it upsets him so much that he usually forgets his tie too when that happens.

    Comment by AC Tuesday, Mar 7, 17 @ 2:32 pm

  24. the big story would be the end of telemarketers once and for all most of them need to be deported yesterday not today Donald are you listening,

    Comment by jw Tuesday, Mar 7, 17 @ 2:34 pm

  25. Dad’s Home State is missing from HBO Go, because of that I want a refund!

    Comment by AC Tuesday, Mar 7, 17 @ 2:36 pm

  26. My biggest complaint is that I’m just so frustrated that we don’t have a budget. At least it’s worth it– I really get the sense that we’re winning here in Illinois.

    Comment by Emily Miller Tuesday, Mar 7, 17 @ 2:37 pm

  27. Susana Madigandoza

    Comment by anonymous retiree Tuesday, Mar 7, 17 @ 2:39 pm

  28. State fake news bankrolled dark money billionaires

    Comment by Annonin' Tuesday, Mar 7, 17 @ 2:42 pm

  29. - Because I Said So… -

    There’s a bar game where you need to say a Norm “Cheers” open or “consume”

    Yours is usually gone before the table behind the second round. Quality open.

    “What’s your biggest complaint these days?”

    B1G having 14 schools
    Big XII having 10 schools

    Missouri in the SEC
    Rutgers in the B1G
    Syracuse in the ACC, Maryland not in the ACC
    Utah and Colorado in the Pac12

    In short, the NCAA conferences, and it messing with my Bracketology logic

    Comment by Oswego Willy Tuesday, Mar 7, 17 @ 2:43 pm

  30. - AC -

    HBO is really trying to be selective, even with the airing. Just last week a rerun from Season 2 aired at 3:30 am for the European day market.

    We’re working on the problem.

    “Look for us on Facebook, Twitter, Snapchat, and Instagram!”

    “What’s your biggest complaint these days?”

    Yuengling being sold as a draft, no packaged goods yet in Indiana until April.

    C’mon Yuengling!

    Comment by Oswego Willy Tuesday, Mar 7, 17 @ 2:47 pm

  31. Being in a state with no functioning government.

    Comment by DuPage Tuesday, Mar 7, 17 @ 2:51 pm

  32. Robocalls, especially the ones that don’t detect the answering machine and go on and on….
    Or telephone answering machines that give you choices, none of which are what you want or need…
    Telephone calls from people who won’t leave a message, or even worse, the ones that just say “call me.”

    Comment by downstate commissioner Tuesday, Mar 7, 17 @ 2:55 pm

  33. Lack of term limits

    Comment by titan Tuesday, Mar 7, 17 @ 3:02 pm

  34. That SNL hasn’t gotten around to parodying the Illinois Budget Crisis. I wonder who would play Rauner.

    Comment by Chicago_Downstater Tuesday, Mar 7, 17 @ 3:11 pm

  35. Nobody took Ralph Martire seriously back in 2004.

    Comment by JS Mill Tuesday, Mar 7, 17 @ 3:12 pm

  36. “What’s your biggest complaint these days?”

    Every year or two, somebody publishes an article claiming Zubaz are back!!

    But it’s never more than a beautiful, beautiful lie.

    – MrJM

    Comment by @MisterJayEm Tuesday, Mar 7, 17 @ 3:15 pm

  37. Republicans and Democrats.

    Comment by blue dog dem Tuesday, Mar 7, 17 @ 3:21 pm

  38. “I wonder who would play Rauner”

    John Lithgow would be perfect!

    Comment by AC Tuesday, Mar 7, 17 @ 3:30 pm

  39. The Darwinian fortitude of mediocrity.

    Comment by DeliaC Tuesday, Mar 7, 17 @ 4:00 pm

  40. The futures market on Sugary Drinks. Can’t sleep at night. Though that might be the sugary drinks. I don’t know.

    Comment by A guy Tuesday, Mar 7, 17 @ 4:12 pm

  41. #5 is my biggest pet peeve.

    Comment by Mama Tuesday, Mar 7, 17 @ 4:13 pm

  42. Kids on my lawn.

    Comment by A guy Tuesday, Mar 7, 17 @ 4:29 pm

  43. Problem: They don’t sell Spotted Cow in Illinois.
    I feel like a smuggler when I purchase several cases to haul over the Wisconsin-Illinois state line.
    First World Problem Indeed.

    Comment by Jake From Elwood Tuesday, Mar 7, 17 @ 4:51 pm

  44. ===They don’t sell Spotted Cow in Illinois.===

    Hmm. They don’t sell Kerry Gold butter in Wisconsin. I think we can find a way to make this a win-win Jake.

    Comment by 47th Ward Tuesday, Mar 7, 17 @ 5:01 pm

  45. We cannot deduct both the income and sales tax we pay to illinois…pick one. However Exxon gets a sweet 15 percent depletion allowance deduction. Federal income taxes are an unfair scam.

    Comment by Yeah Tuesday, Mar 7, 17 @ 5:10 pm

  46. “buy local” sticker on the back of a Prius…

    Dems who constantly talk about how much they support unions while they drive a car from one of the asian car makers… (because none of their factories are union)

    People who complain about a low minimum wage and lack of local jobs and then buy chinese made crap online…

    Comment by sleepy Tuesday, Mar 7, 17 @ 5:50 pm

  47. Comcast again, for not being able to control the volume on their vaunted X1 product within 10-20 decibels. I have two X1 boxes connected to substantial AV systems and the change from a quiet movie scene to THIS IS IT FURNITURE, for example, is jarring.

    Comment by Arthur Andersen Tuesday, Mar 7, 17 @ 5:50 pm

  48. Well, and AA hasn’t been able to find a decent pair of all-occasion comfortable shoes since Crocs went outta style.

    Comment by Arthur Andersen Tuesday, Mar 7, 17 @ 5:52 pm

  49. ” who would play Rauner,”
    Chevy Chase is my pick

    Comment by Living it daily Tuesday, Mar 7, 17 @ 8:04 pm

  50. could the AG or Comptroller ask a judge to order the governor and legislature to produce and sign a balanced budget by a certain date or hold them all in contempt of court? imagine Rauner, Madigan, Cullerton and Radogno, (Kramer, Jerry, George and Elaine) in a jail cell being held in contempt of court. What a finale to a 2 plus year excrement show.

    Comment by swIFT taylor Wednesday, Mar 8, 17 @ 12:32 am

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