* Here’s something you don’t see much, if ever: A state government touting an increase in staffing levels. But most states didn’t hollow out their workforces to the point where some agencies couldn’t perform their tasks. And I doubt it took many other states almost a year just to hire somebody. Press release…
Today, Illinois Central Management Services (CMS) announced that the State of Illinois has achieved historic outcomes in building up its workforce, increasing the total employee count from 50,544 in 2019 to 55,340 in 2025 – the highest number of state employees since 2008, which was 55,237 employees. These gains are driven by hiring at agencies that have historically faced challenges filling positions and that directly provide support to vulnerable Illinoisans. This includes a 44% increase in staffing at the Department of Child and Family Services (DCFS) and a 15% increase in direct care worker roles at the Illinois Department of Human Services (IDHS).
Formerly a manual, paper-driven process plagued by outdated grading systems, the State’s hiring has undergone a transformative modernization since 2019, resulting in a more efficient and streamlined process today.
“These milestones are a testament to the dedication and commitment of CMS, which has embraced efficiency, innovation and collaboration to improve past hiring challenges,” said Governor JB Pritzker. “By modernizing our hiring practices and investing in technology, we’re not just improving efficiency, we’re building a government that is more inclusive, responsive, and equipped to serve the people of Illinois for generations to come. As we look ahead, CMS will build upon this progress as it continues to improve and streamline hiring for key roles that support Illinoisans every day.”
CMS launched an unprecedented improvement effort designed to update the hiring process. This includes upgrading technology to enable fully electronic applications, developing new proactive recruitment strategies to broaden the applicant pool, and eliminating redundant processes following the passage of SB 2228. These changes have resulted in:
• Record High Number of Employees Driven by Hiring Key Health and Human Services Positions: The Illinois Department of Human Services (IDHS) and Illinois Department of Children and Family Services (DCFS) have exceeded historical staffing levels. For example, DCFS staffing has increased 44% (2,686 to 3,886) from 2019 to 2025, and DCFS caseworker roles are staffed at an unprecedented 96%. At IDHS, Direct Care Worker roles have increased nearly 15% (4,167 to 4,789) from 2019 to 2025 and is considered fully staffed.
• Hiring Timeline Reduced by 58%: While improvements are still being made, the hiring timeline has gone from an average of 269 days in 2019 to 111 days in 2025 – a 58% reduction.
• Vacancy Rate Cut Nearly in Half: The vacancy rate for jobs at the State of Illinois decreased from 14% in 2019 to 8% in 2025.
• Application Surge: Applications increased 311% after the electronic system rollout in 2020. From 2022 to 2024 alone, applications rose 110% (193,294 to 407,526), and the candidate pool increased 81%. Job offers increased 49% over the same period.
“Our workforce should reflect the people we serve,” said CMS Director Raven A. DeVaughn. “Increased applications and placements show that our changes are working while still prioritizing equity and accessibility. Not only are we hiring faster, but we’re hiring the very best candidates from the most diverse pools.”
Increased outreach at job fairs, community events, and the launch of the Really Great Careers campaign have also helped to broaden the State’s applicant pool. More than 1,100 job seekers attended career fairs hosted by CMS this year at Southern Illinois University Edwardsville (SIUE), Malcom X College in Chicago, and Lincoln Land Community College (LLCC).
“It made perfect sense to implement modern processes and best practices to Illinois’ hiring processes through legislation I led in 2023,” said State Senator Linda Holmes (D-Aurora). “Here’s the payoff already happening from making this leap forward: CMS has reduced the hiring timeline nearly 60 percent, cut the job vacancy rate nearly in half in critical agencies like DHS and DCFS, and tripled the number of job applications received through the new electronic system. The candidate pool grew and job offers increased. This is a win for both the State and its workers.”
“Governor Pritzker signed SB 2228 in 2023 taking a critical step toward transforming our state’s hiring processes, making government more transparent and accessible to all,” said State Representative Marcus C. Evans, Jr. (D-Chicago). “I was proud to have chief sponsored and led the negotiations with CMS leadership on this legislation. I applaud the department’s effective implementation which shows great progress toward improving our State’s workforce.”
For more information about job opportunities at the State of Illinois, visit https://work.illinois.gov/.
111 days to hire someone is still too long, but it’s a drastic improvement.
You wonder whether the federal government will have to do the same sort of thing in the future after drastically cutting some of its workforce this year, in many cases without much rhyme or reason.
…Adding… Illinois Department of Agriculture Director Jerry Costello II was interviewed by RFD Radio’s Rita Frazer…
First of all, I want to tell you that five-and-a-half years ago when I came to the Department of Agriculture, we had 299 employees.
We’ve got 435 employees … hoping to hire a couple more.
There’s a couple of areas I would specifically point out. One of them is meat and poultry processing.
Five-and-a-half years ago we were at, I think, 72 or 73 inspectors. We’re at 105 now, which is the largest number ever that we’re aware of in the history of the Department of Agriculture.
- Dan Johnson - Monday, May 19, 25 @ 12:44 pm:
I hope there’s a Project 2027 that gets cooked up to help the Democratic Congress quickly pass some major procurement and personnel reforms. Lots of barnacles to scrape off so the Democratic Administration in 2029 (maybe JB!) has a modern, flexible statutory framework in place to get busy recovering from the inevitable recession.
- Honeybear - Monday, May 19, 25 @ 1:11 pm:
I can confirm it is better…and, it does take too long still to get them onboard.
- Grandson of Man - Monday, May 19, 25 @ 1:28 pm:
Illinois thankfully is in a secure political position to do this. Meanwhile, red states are emulating DOGE and are obviously impressed by wanton cuts to thousands of federal workers. Nowhere in the world does austerity bring prosperity. The happiest countries have strong social and worker safety nets.
- This is ridiculous - Monday, May 19, 25 @ 1:36 pm:
I’d give anything to hire within 111 days. We’re more like 1.5-2 years and I’m still not fully staffed. Must be nice!
- Anyone Remember - Monday, May 19, 25 @ 2:10 pm:
AFSCME’s insistence on internal laterals / external laterals / internal promotions / external promotions into a job title series with multiple steps (say 4 or 5) can result in it taking another year to fully increase headcount, if the new position is the top of the series.
- Demoralized - Monday, May 19, 25 @ 2:50 pm:
==I’d give anything to hire within 111 days. We’re more like 1.5-2 years and I’m still not fully staffed. Must be nice!==
Where do you work? From posting to hire we are at about 4 to 5 months.
- This is ridiculous - Monday, May 19, 25 @ 3:01 pm:
I’d rather not say, but I will say it is a medium-sized state agency.
- Friendly Bob Adams - Monday, May 19, 25 @ 3:29 pm:
I’m retired now but my friends still working for the state say the new system is a nightmare.