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Helping Logan manage his neurological disability and gain independence

Turning 18 is a significant milestone. But for people with complex health conditions, becoming a young adult can be overwhelming.

“Logan,” a Medicaid member, was feeling the weight of his newfound responsibilities. He was hopeless, anxious, and depressed.

Born with spina bifida, Logan requires a shunt, a thin tube passed from the head to the abdomen. It allows the necessary drainage of cerebrospinal fluid from the brain.

As a young adult navigating the healthcare system, Logan struggled. He needed new supplies for his shunt. He had also outgrown his leg braces and his wheelchair was broken. While he did not know where to start, help was on the way.

Given Logan’s need for specialized support, his Medicaid health plan assigned him a care coordinator, Caitlin. With a care coordinator in Logan’s corner, his overwhelming feelings started drifting away.

Caitlin helped him secure new medical supplies, including a custom-fit wheelchair. Logan restarted physical therapy and began seeing a mental health counselor.

“Through the help of my managed care plan and Caitlin, now it’s easier taking care of myself properly,” Logan says.

Paid for by the Illinois Association of Medicaid Health Plans