* I was somehow included in a group e-mail message about human services funding. But a very interesting e-mail was included in the back and forth and I asked permission to post an edited version here. It was granted…
The ongoing coverage of the human toll has not generated the kind of response from the general public that we would have liked to have seen, such as empathy, outrage, and the sense that we are all in this together.
I think that is wishful thinking on our part, meaning on the part of those of us who work in human services. We are not swaying the general public with our horrifying stories of human suffering. We are met, largely, with indifference or even harsh judgement (remember the debate last fall about why we should be providing child care support for low-income parents - Why should we take care of their children? They should not have had kids in the first place, etc. etc.).
The Frameworks research on this is pretty clear, and I am sorry to see it confirmed here in Illinois in such a stark way. The National Human Services Assembly has commissioned this research and is disseminating it.
We are having far more success with our messaging about honoring contracts, and that paying people for the work they have done under legal contracts is just good business. I get media calls every single day now, from print, broadcast, radio, local, statewide, even national media.
The message that people should be paid for work done under legal contracts is a sticky message, and a non-controversial one. It is even a conservative one, if you think about it. And it resonates with people.
More info about that national reframing research is here.