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Choate management blasted in new IG report

Wednesday, Jul 12, 2023 - Posted by Rich Miller

* From an IDHS Office of the Inspector General report entitled “Reducing Abuse and Neglect at Choate Mental Health and Developmental Center”

Although changing a facility’s culture is by no means a simple task, the first step in that process is recognizing that there is indeed a problem. Stated plainly, the status quo at CMHDC is not acceptable. Every CMHDC employee has to understand that the reporting of misconduct is one of their fundamental responsibilities and that not reporting misconduct is what could lead to their discharge. That message is clearly not getting through right now. CMHDC must take steps to identify how it is that certain CMHDC staff are so effectively able to indoctrinate and intimidate new staff and counteract the training that is being provided regarding reporting.

It is also imperative that CMHDC staff feel safe and secure when reporting abuse and neglect. If current CMHDC staff are worried about possible negative reactions if they do the right thing and report misconduct, an important oversight component is removed and abuse and neglect, even when witnessed, will not be punished.

* From a ProPublica story in conjunction with Lee Enterprises and Capitol News Illinois entitled “Illinois Leaves Three Administrators in Charge at Choate Despite Troubled History of Resident Care”

The inspector general’s report raises new questions about the management and administration of Choate, as well. Employees at the facility “raised concerns that CMHDC administration played favorites and was biased in their decision making,” the report said. “Another CMHDC employee stated that abuse and neglect occurred at the facility due to the systemic tone from the administration and nursing staff.”

The report also found “some indication that substandard work performance is seen and accepted by CMHDC supervisors and management.”

The findings about Choate administrators are particularly notable because Pritzker’s administration decided to retain the facility’s top three administrators in March when announcing a plan to reduce the size of Choate and move some residents to community settings or other state-run facilities.

All three administrators were previously indicted on felony charges in connection with their handling of an abuse allegation at the facility. Facility Director Bryant Davis and Gary Goins, who has served as quality assurance and improvements director, were both charged with official misconduct in 2021. Assistant Director Teresa Smith was charged twice with official misconduct and obstruction of justice, in 2020 and 2021. A judge dismissed the first case, finding there was not probable cause to sustain the charge. The prosecutor dismissed the most recent charges against the three administrators. Smith, Goins and Davis did not respond to requests for comment.

In explaining her rationale for keeping the administrators, IDHS Secretary Grace Hou said in March: “We’ve weighed a lot of different perspectives, but I think we need a leader who knows Choate inside and out, who has relationships with the residents and the parents and the staff to lead us through this challenging transition.” Pritzker publicly backed Hou’s decision at the time. […]

In her official response to the report, Hou wrote that her agency had hired new leadership, including Tonya Piephoff, the new director of the Division of Developmental Disabilities, and a chief resident safety officer, to oversee patient care at the state’s seven developmental centers. […]

The status-quo approach to facility leadership has drawn criticism, including from a southern Illinois state senator and longtime proponent of reforming Choate but also keeping it open. Sen. Terri Bryant, a Murphysboro Republican, has said keeping the same leadership demonstrates a lack of commitment to Choate’s long-term success.

“This is a no-brainer. How do you change the culture of the facility and leave the people in place who allowed the culture to grow and flourish?” Bryant said in an interview. “This plan is a setup for failure. I don’t care how much money you are going to put into the buildings, you will change nothing without removing the leadership.”

* From IDHS…

Earlier this year, IDHS announced a system-wide transformation aimed at providing better care and resources for individuals with intellectual and developmental disabilities. This system-wide transformation includes appointing new division-level leadership, improving safety, employing new staffing strategies, and planning and implementing resident transitions. IDHS believes these changes will bring Illinois in closer alignment with nationwide, research-informed best practices and advance the State’s commitment to equity and civil rights of people with disabilities, and meet the State’s legal duty to ensure that residents with disabilities have a full opportunity to live in the least restrictive environment of their choosing. IDHS knows that strong, effective leaders at State-Operated Developmental Centers are imperative to carrying out this system-wide transformation. IDHS leadership is constantly working with and evaluating the performance and effectiveness of facility administrators to ensure alignment with IDHS’ mission and priorities.

I’m hearing that some top administrators at Choate may be moved out soon. But this “trust us” stuff just isn’t gonna fly.

Also, the old saying “fittin’ to get ready” comes to mind after reading that IDHS statement. As with much of government, it’s time to conclude those things and get on with the taking action stuff.

       

10 Comments
  1. - NotRich - Wednesday, Jul 12, 23 @ 12:54 pm:

    Instead of having a weeklong party in London, JB’s senior staff should be here fixing this mess .,


  2. - Demoralized - Wednesday, Jul 12, 23 @ 1:18 pm:

    ==JB’s senior staff should be here fixing this mess ==

    Don’t be ridiculous. This problem didn’t develop overnight and this problem isn’t being fixed in one week. I expect leadership to be able to walk and chew gum at the same time. I can’t stand this notion that we can only focus on one thing at a time.


  3. - TheInvisibleMan - Wednesday, Jul 12, 23 @ 1:24 pm:

    –The prosecutor dismissed the most recent charges against the three administrators.–

    It’s a bad image for the town, after all.

    The prosecutor, specifically the county State’s Attorney.

    These SAs *might* not have physically abused anyone, but many of them absolutely are playing the part of enabler for those who do.

    Maybe next time those with the dismissed charges abuse again, someone will be prosecuted. Nope. Maybe the time after that. Nope. How about the time after that.

    Now run that last sentence back 20 years as the starting point.


  4. - Donnie Elgin - Wednesday, Jul 12, 23 @ 1:35 pm:

    “you will change nothing without removing the leadership.”

    This exactly, and don’t stop at the Choate staff, include Grace Hou, Secretary of The Illinois Department of Human Services. She has been in office since 2019 and has done little to fix or stop this continuing tragic situation .


  5. - Red headed step child - Wednesday, Jul 12, 23 @ 1:39 pm:

    Don’t be ridiculous. This problem didn’t develop overnight and this problem isn’t being fixed in one week. I expect leadership to be able to walk and chew gum at the same time. I can’t stand this notion that we can only focus on one thing at a time……

    True but this isn’t shocking news and the gov is now on his second term??? Eventually you have to own it ….


  6. - Back to the Future - Wednesday, Jul 12, 23 @ 4:10 pm:

    Good reporting by ProPublica and the other organizations involved.
    Read the IDHS response twice just to make sure I got the whole “spin” in.
    I appreciate that state agency folks try to put a positive spin on everything Pritzker, but I also appreciate that there is a distinct difference between “spin” and just plain “killing the truth”.
    I have always thought the best measure of our government is how it treats our most challenged citizens. Using that standard and considering we are past the 5 year Pritzker mark here, it is clear that Pritzker and his IDHS folks are failures.
    Clearly time to stop trying to kill the truth on what is happening at these facilities and do something positive.


  7. - thisjustinagain - Wednesday, Jul 12, 23 @ 4:17 pm:

    Can we get another State agency to file another report on this, or maybe form a committee to appoint a task force that will select a panel which will hire experts to review the situation?


  8. - Lol - Wednesday, Jul 12, 23 @ 5:57 pm:

    They’re moving residents out of the home. I don’t know what else you want them to do? Close down the facility seems the only option. Looking forward to all the capfax commenter warriors supporting that step when AFSCME and the community and local lawmakers are up in arms.


  9. - Excitable Boy - Wednesday, Jul 12, 23 @ 8:40 pm:

    - I don’t know what else you want them to do? -

    Launch a criminal investigation? Fire some people. Post observers at these facilities who aren’t part of the local social network?

    Why is it so hard for you bureaucrats to figure out what to do when disabled people are being abused?


  10. - Yooper in Diaspora - Wednesday, Jul 12, 23 @ 9:20 pm:

    I am sure those more familiar with facilities that serve developmental and other forms of disabilities have already commented over time on this concern. In the past I heard of a pattern elsewhere of being pressured not to report behavior–including behavior of one resident sexually harrasing or assaulting another–because of state reprisals. And if anti-social and sometimes abusive behavior by residents themselves is routine (I think of my brother’s experiences when young working at a lifelong residential state mental health institute in Montana years ago), then I can see how patterns of not-reporting can be a temptation. But the person who told me of this in an Illinois facility did their own best to resist such pressure.


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