* IDES website…
Temporary System Problems
7/9/19 - The agency is temporarily experiencing system problems. Our system is currently unable to process claims, certifications or access claim information. We are working diligently to resolve the issue. You may contact our call center at 800-244-5631 or visit an office near you for general information.
Illinois is temporarily unable to pay unemployment benefits and accept any new unemployment claims or mandatory certifications through its website or mobile site.
“The department expects that the issue will be resolved by the end of the week and that most recipients of unemployment benefits will receive their payments by Friday,” the Illinois Department of Employment Security told the Chicago Sun-Times Wednesday afternoon.
The state estimates payments will be delayed for about 29,000 people.
Technology troubleshooters have been working through the night and will continue to work around the clock to fix a database error causing the problems with the website and the agency’s ability to access claim information, according to an IDES statement.
“At this time, the cause of the malfunction is not fully known,” it said.